bdh99 Terms and Conditions

bdh99 ("we", "platform" or "site") operates an online betting and casino service for users in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between bdh99 and its users ("you" or "member").

These Terms apply to all services, games, promotional offers and features of bdh99. If you open an account, make a deposit or participate in any game on bdh99, it is understood that you have read and accepted these Terms in full.

Our Privacy Policy and Responsible Gaming Policy are considered an integral part of these Terms.

Language and Interpretation

These Terms have been drawn up in Bengali. In the event of any dispute over interpretation, the interpretation of bdh99 authority shall be considered final. We reserve the right to amend these Terms at any time and will make reasonable efforts to notify members of any significant changes.

2.1 Registration Requirements

To create an account on bdh99, you must meet the following conditions:

• You must be at least 21 years of age.
• You must provide genuine and accurate personal information.
• Each individual may operate only one account.
• Opening another account in your name or on your behalf is prohibited.
• You must consent to comply with all of bdh99's terms and conditions.

2.2 Account Security

You are fully responsible for the security of your account. It is your duty to keep your login details (username and password) confidential. If you suspect any unauthorised access to your account, notify our support team immediately.

bdh99 will never ask for your password via email or message. If anyone requests this information, treat it as fraudulent.

2.3 Verification Process

bdh99 reserves the right to verify your identity and account information at any time. For verification we may request your national identity card, passport or other applicable documents. Withdrawals may be put on hold until verification is complete.

bdh99 is an age-restricted service. No person under the age of 21 may open an account or participate in any gaming activity on this platform.

If we confirm that an account is being operated by a person under 21, that account will be immediately closed and all transactions will be considered void.

4.1 Deposit Terms

• Minimum deposit amount: ৳300 (applicable for all methods).
• Accepted payment methods: bKash, Nagad, Rocket.
• Deposits must be made from your own account — deposits from third-party accounts are prohibited.
• After a successful deposit, funds are generally credited to your bdh99 account instantly.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳1,000.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals must be made to the same payment method used for the deposit.
• Withdrawals may be put on hold while a verification process is ongoing.
• Withdrawals may not be completed if bonus wagering requirements have not been met.

4.3 General Transaction Policy

bdh99 reserves the right to hold any suspicious transaction for investigation. If money laundering or fraudulent activity is suspected, the relevant account and funds may be held indefinitely and the authorities will be notified where applicable.

5.1 Welcome Bonus

New members will receive a 120% welcome bonus on their first deposit, up to a maximum of ৳10,000. The following conditions apply to claim this bonus:

• Bonus wagering requirement: 10 times (10x) — meaning the combined amount of the deposit and bonus must be wagered 10 times.
• Withdrawals from the bonus balance cannot be made until the wagering requirement is completed.
• Each account is eligible to receive the welcome bonus only once.
• The bonus must be claimed within the specified time limit after registration.

5.2 General Terms for Promotional Offers

All promotional offers on bdh99 are governed by the following general terms:

• Each promotional offer has its own specific terms, which will be stated in the details of that offer.
• bdh99 reserves the right to change, suspend or cancel any promotional offer at any time.
• Participating in one promotion may prevent participation in another.
• Accounts may be closed in cases of bonus abuse.
• VIP members enjoy weekly cashback benefits according to their tier.

5.3 VIP Program

The bdh99 VIP Program has a total of 5 tiers. Weekly cashback benefits are provided at each tier:

• Bronze — up to 0.3% weekly cashback
• Silver — up to 0.6% weekly cashback
• Gold — up to 0.9% weekly cashback
• Platinum — up to 1.2% weekly cashback
• Diamond — up to 1.5% weekly cashback

Members can gradually advance to higher tiers through consistent participation and activity.

6.1 Gaming Activity

The following rules apply to participation in all games and betting markets available on bdh99:

• Each game has its own rules, which can be found through the game interface.
• If a bet is cancelled due to a network disruption or technical fault, the bet amount will be refunded.
• In the event of any dispute over a game result, the decision of bdh99 authority shall be final.
• Winnings obtained as a result of a software error or bug will not be considered valid and bdh99 reserves the right to reclaim those funds.

6.2 Sports Betting Rules

The following rules are mandatory when betting on cricket, football or other sports:

• Bets must be placed within the designated cut-off time before a match begins.
• For live betting, odds are subject to change and bdh99 may update odds at any time.
• If an event is cancelled or postponed, bdh99 will follow a specific policy regarding refunding bets or determining results.

The following activities are strictly prohibited on the bdh99 platform:

• Attempting to manipulate the gaming system using any software, bots, automation tools or other technology.
• Creating multiple accounts to improperly obtain bonuses or promotional benefits.
• Using the platform for money laundering or other financially criminal purposes.
• Attempting to gain unauthorised access to other members' accounts.
• Collusion — influencing results by conspiring with other players.
• Creating an account with false information or concealing identity.
• Exploiting any technical vulnerability or flaw in the platform.
• Conducting deposits or withdrawals through third-party accounts.

If evidence is found of involvement in any of the above prohibited activities, bdh99 reserves the right to immediately close the relevant account and seize its funds.

8.1 Suspension or Termination by bdh99

bdh99 may suspend or permanently close your account in the following circumstances:

• Any breach of these terms and conditions.
• Failure to pass age verification or providing false information.
• Suspicious or fraudulent activity.
• Participation in prohibited activities.
• Extended period of inactivity.

8.2 Account Closure by Member

If you wish to close your account yourself, please contact our support team. You will be given the opportunity to complete any pending withdrawals before the account is closed, provided those funds are eligible for withdrawal in accordance with all applicable rules.

bdh99 believes that gaming is for entertainment only — not as a source of income. We encourage all our members to enjoy gaming responsibly.

Under our responsible gaming policy, members can access the following features:

• The option to set personal deposit limits.
• Temporary or permanent self-exclusion.
• The option to impose personal limits on gaming activity.
• Our 24/7 live chat service for support and guidance.

Visit our Responsible Gaming page to learn more.

bdh99 places the highest priority on protecting your personal information. We use SSL encryption technology to keep all your data secure.

Full details on how we collect, store, and use your information can be found in our Privacy Policy. By using the platform, you are agreeing to our Privacy Policy.

We never sell your personal information to third parties. Information may only be shared with designated partners where required by law or where directly necessary to provide our services.

bdh99 is not responsible for the following:

• Losses caused by technical failures, server disruptions, or internet connectivity issues.
• Delays or issues arising from the operations of third-party payment providers.
• Losses resulting from your account login credentials being accessed by another person.
• Financial losses resulting from your own decisions.
• Service disruptions due to force majeure events — such as natural disasters, cyberattacks, or government orders.

To the extent permitted by applicable law, bdh99's total liability in any case shall not exceed the total amount you have deposited.

bdh99 reserves the right to amend or update these terms and conditions at any time. If any significant changes are made, we will post a notice on the platform and, where possible, attempt to notify you at your registered email address.

Continued use of the platform after any changes will be taken to mean that you have accepted the updated terms. We therefore recommend reviewing this page regularly.

The latest version of these terms will always be available on this page, and the date of the most recent update will be noted at the top of the page.